Read a support session by id
Support-session alerts provide bounded facts immediately. When you need the operator's stated reason, fetch the one session whose grantId you already hold:
curl https://api.example.yekar.ai/api/partner/v1/support-sessions/00000000-0000-4000-8000-000000000040 \
-H 'Authorization: Bearer ykt_eyJhbGciOiJIUzI1NiIsImtpZCI6InB0ay0xIn0.eyJzdWIiOiJleGFtcGxlIiwiZXhwIjo0MTAyNDQ0ODAwfQ.ZXhhbXBsZS1ub3QtYS1yZWFsLXNpZ25hdHVyZQ'
The ykt_ value is an obviously fake example. The response contains:
{
"grantId": "00000000-0000-4000-8000-000000000040",
"orgId": "00000000-0000-4000-8000-000000000010",
"mode": "safe_write",
"escalationCategory": null,
"reason": "Investigate the failed customer refund flow",
"escalationReason": null,
"startedAt": "2026-08-14T06:00:00.000Z",
"endedAt": "2026-08-14T06:14:00.000Z",
"actionCount": 2,
"impactCounts": { "configuration": 2 }
}
There is deliberately no collection or history endpoint on the machine API. A held grant id authorizes only an id-addressed lookup within the platform represented by the leased token. A foreign, detached, plain, or nonexistent target returns the same not-found response.
The push/pull split keeps free-text reasons out of webhook infrastructure while preserving precise transparency when an authenticated operator asks for a known session.